How to Register as a Government User : Order Support for Government Customers

You may review the following video or read the Step by Step Instructions to successfully register in Symphony as a government user. For government registration, an email address must end in .gov or .mil. Contract holders and offerors should refer to the Industry Registration articles.

Click here to watch the video on YouTube.

Users accessing Symphony for the first time need to register in Symphony. Symphony requires Multi-Factor Authentication (MFA) when you register for the first time and every time you sign in. In addition to your username and password, the MFA requires a different 6-digit code upon each login. Review the registration steps before getting started with Symphony.

Step 1. Start Your Registration
Step 2. Enter Your Email Address
Step 3. Enter the Verification Code
Step 4. Acknowledge Checklist
Step 5. Select Your Role
Step 6. Enter your Contracting Office Code
Step 7. Confirm Your Organization
Step 8. Create Your Account and Password
Step 9. Configure Your Multi-Factor Authentication
Step 10. Your Registration is Complete

Step 1. Start Your Registration

To register, please select the REGISTER button on the login page. Be aware that each link is a separate Symphony instance and requires its own registration. Please reference How to access Symphony.

Step 2. Enter Your Email Address

Symphony sends you a validation email to verify your email address. Please copy the verification code from the email and enter it in the browser to continue. Please be aware any additional spaces in your temporary code will cause an error.

Step 3. Enter the Verification Code

Enter the code provided in the verification email and then press CONTINUE. If you did not receive an email, please check your spam folder. You may hit cancel at this time if you need to enter your email again. Email Verification process

Step 4. Acknowledge Checklist

For your convenience, we have provided a checklist with the requirements for registration. Be sure to have the Multi-Factor Authentication requirement understood before registering. Check the box to certify your understanding of the registration requirement then, select BEGIN.

Step 5. Select Your Role

Symphony will display up to four options for you to select from regarding your use of Symphony when available. Select the role that applies to you. The choices are:

I work for a Government Ordering Activity. I want to place orders against Symphony-managed Contract Vehicles.
I work for the program Office of a contracting vehicle.
I work for an assisted acquisition office.
I am participating as a Proposal Evaluator.

Step 6. Enter your Contracting Office Code

Enter the FPDS-NG code for your Contracting Office and then select LOOKUP ORGANIZATION.

Step 7. Confirm Your Organization

If the information displayed is correct and you are authorized to access Symphony on behalf of this organization, confirm this information by choosing YES to proceed. Choose NO to return to the previous step.

Step 8. Create Your Account and Password

Your username is your email address. Complete the fields to connect your username to your first and last name. You must meet the password requirements. You may select cancel at this time if you need to cancel your registration.

Step 9. Configure Your Multi-Factor Authentication

For Multi-Factor Authentication, you can use any time-based Authenticator Application or choose SMS delivery of the six-digit code. You must validate the completion of this step by entering the code provided by your MFA tool. MFA Options

Step 10. Your Registration is Complete

A confirmation page will let you know that you have successfully registered. Return to the main page for Symphony and sign in. If you still need help, contact us.

Users should be aware that the information available on this website may not reflect the official positions of the government. Views and opinions expressed by agents of Apex Logic, Inc. are those of the employees and do not necessarily reflect the view of the government or any of its officials. Guidelines and requirements provided by the government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer please contact us.

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