You may review the following instructions to successfully monitor responses and report awards in Symphony for ASTRO. The required URL for ASTRO ordering activities is: https://astro.app.cloud.gov/. 

How to Use Response Monitoring

  1. Look for orders Released-Pending Proposals. 
  2. Click the order link from the Dashboard. 
  3. If you are the POC for the order, select the Response Monitoring tab.
  • View Organizations submitted proposals: Follow the link to the documents tab. View Contract Holders proposals from the Selection Documents folder.

  • View "No Bid" Organizations

How to Report Award

If an order is in evaluation, the Report Award tab allows you to evaluate proposals and award a Contract Holder.


Step 1. Report Award

Select the order in Evaluation status from the Dashboard and select the Report Award tab. The Award Decision is viewable.


Step 2. Select Awardee(s)

Review the Title, Contracting Officer, and select the Awardee(s) with the checkbox.


Step 3. Provide Award Details

When an Awardee is selected, provide the required award details. Save your decision data for each of the Awardee(s) selected. Upon award approval, Symphony can automatically send emails to successful and unsuccessful offerors. Make sure to choose the option you prefer, or both will receive a notification.


Step 4. Submit Award

If you Submit Award for release, the order's status will be Selection Made. The Awards tab will then be available.


If you still need help, please contact us.


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