This overview explains how to work with orders and tasks in Symphony for ASTRO. The required URL for ASTRO ordering activities is https://astro.app.cloud.gov/.
Introduction to Symphony
Symphony is a full lifecycle procurement Software as a Service (SaaS) allowing government organizations to manage complex contracts. Symphony ensures organizations are purchasing according to fair opportunity laws and rules. Symphony enforces transparency and integrity in both the initial contract award and contract management.
General Navigation
Users will have a personalized view of their Symphony dashboard upon signing in (see Figure 1).
Program Officers View all activities happening within the contract. Ordering Contracting Officers Create orders, manage Q&A and award proposals. Contract Holders View released orders, submit questions, upload proposals, and manage contract data.
Figure 1. Symphony Dashboard for Ordering Activities
Dashboard: Click this link to access the personalized dashboard.
- Quick Actions: Create a Task Order or Conduct Market Research.
- Announcements: Published by the ASTRO Program Office.
- Contract Vehicle Documents: Download available documents.
- Orders: View, filter, and sort orders. Click the tracking number to see more details about a specific order.
- My Tasks: View and respond to outstanding items.
Help & Information: Click this link to access various tutorials or request assistance from the Symphony help desk.
User Icon: Click the user icon to log out or access personal information. Users can make changes to the following data:
- Personal Information: Update the phone, fax number, and position/job title.
- Credentials: Change the password or reconfigure an MFA app with the QR code.
Orders Status
The actions to take depend on the status of a task order. The status options are:
DEFINITION An order will be in Definition status after users enter and save the title. Definition orders do not have a Release Date.
RELEASED Contract Holders can see a released order. Contract Holders should respond to an order by submitting a proposal or a No Bid response. PENDING QUESTIONS A released task order with pending questions gives the Contract Holders the option to ask questions before the Question Period ends. The Respond to Questions tab allows users to check and answer questions submitted by the Contract Holders.
PENDING PROPOSALS A released task order with pending proposals does not give the Contract Holders the option to ask questions in Symphony before the submission deadline.
Note: Contract Holders submitting responses before the deadline can modify and re-submit.
EVALUATION If an order is in Evaluation status, the Report Award tab allows the Contracting Officer (CO) to evaluate and award the proposal. Once the CO awards a proposal, the Submit Award button is no longer available. AWARD APPROVED When the status is award approved the Awards tab will be available, and users can see the Contract Holder who received the award.
Need help? Contact us
Users should be aware that the information on this website may not reflect the official positions of the Federal Government. The views and opinions expressed by agents of Apex Logic, Inc. are those of its employees and do not necessarily reflect those of the Federal Government or any of its officials. Guidelines and requirements provided by the Federal Government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer, please contact us.
General Navigation
Users will have a personalized view of their Symphony dashboard upon signing in (see Figure 1).
| Program Officers | View all activities happening within the contract. |
| Ordering Contracting Officers | Create orders, manage Q&A and award proposals. |
| Contract Holders | View released orders, submit questions, upload proposals, and manage contract data. |
Figure 1. Symphony Dashboard for Ordering Activities
Dashboard: Click this link to access the personalized dashboard.
- Quick Actions: Create a Task Order or Conduct Market Research.
- Announcements: Published by the ASTRO Program Office.
- Contract Vehicle Documents: Download available documents.
- Orders: View, filter, and sort orders. Click the tracking number to see more details about a specific order.
- My Tasks: View and respond to outstanding items.
Help & Information: Click this link to access various tutorials or request assistance from the Symphony help desk.
User Icon: Click the user icon to log out or access personal information. Users can make changes to the following data:
- Personal Information: Update the phone, fax number, and position/job title.
- Credentials: Change the password or reconfigure an MFA app with the QR code.
Orders Status
The actions to take depend on the status of a task order. The status options are:
| DEFINITION | An order will be in Definition status after users enter and save the title. Definition orders do not have a Release Date. |
| RELEASED | Contract Holders can see a released order. Contract Holders should respond to an order by submitting a proposal or a No Bid response. |
| PENDING QUESTIONS | A released task order with pending questions gives the Contract Holders the option to ask questions before the Question Period ends. The Respond to Questions tab allows users to check and answer questions submitted by the Contract Holders. |
| PENDING PROPOSALS | A released task order with pending proposals does not give the Contract Holders the option to ask questions in Symphony before the submission deadline. Note: Contract Holders submitting responses before the deadline can modify and re-submit. |
| EVALUATION | If an order is in Evaluation status, the Report Award tab allows the Contracting Officer (CO) to evaluate and award the proposal. Once the CO awards a proposal, the Submit Award button is no longer available. |
| AWARD APPROVED | When the status is award approved the Awards tab will be available, and users can see the Contract Holder who received the award. |
Need help? Contact us
Users should be aware that the information on this website may not reflect the official positions of the Federal Government. The views and opinions expressed by agents of Apex Logic, Inc. are those of its employees and do not necessarily reflect those of the Federal Government or any of its officials. Guidelines and requirements provided by the Federal Government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer, please contact us.
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