A Symphony Overview for Business

Symphony Procurement Suite significantly enhances efficiency and transparency for proposal creation and evaluation. Symphony is designed to streamline the solicitation process with intuitive, easy-to-use features.

Accessing Symphony

To access Symphony, register or sign in at the right website for the contract vehicle and authenticate with the preferred multi-factor authentication (MFA) method.

Register for Symphony

Sign in to Symphony

Manage the Company Profile

Respond to Solicitations

Respond to Orders & Market Research

Articles about Registering for Symphony, Using Multi-Factor Authentication and Signing in.

Symphony Dashboard

After signing in, a role-specific dashboard displays, along with access to the My Company link (see Figure 1). 

• The Solicitations tab includes solicitation details, the Question and Answer (Q&A) deadline, and the solicitation deadline (when available).
• During the Ask Questions period, users can ask questions, view responses, and go to the System for Award Management (SAM.gov) link when enabled. (See Asking Questions and Viewing Program Office Responses).
• When the Solicitation is open to submissions, users can start, continue, or view a submitted proposal with data from the My Company link.

Symphony is used for both solicitations and contract management.

Figure 1. Symphony Dashboard with My Company and Solicitations tabs.

Managing the Company Profile

On the My Company screen, a navigation menu on the left side provides access to several tabs for building the company asset library when available (see Figure 2). Their functionality may be disabled for contract holders.

The Company Overview displays a summary of assets; such as Team Members, MRCLs (Meaningful Relationship Commitment Letters), Projects/Past Performance, and Business Factors. (See Managing References in My Company).

Figure 2. My Company page with left navigation menu tabs highlighted.

Responding to Solicitations

1. Use the Begin (or Continue) Submission button on the Dashboard to assemble and submit an Open Market proposal. (See Assembling a Proposal)
   • Assets from the My Company asset library are accessible for use in proposals. Select which information is to be included in the proposal.
   • If a company offers multiple proposals, that information is added separately to each one. Different information can be used for each pool/domain to tailor the proposal to specific requirements.
   • Once a proposal submission begins, it cannot be reset. A proposal is considered a draft until submission. 
       
2. Upload Submission Documents and review the Live Score for accuracy and any error messages that may need to be addressed. 
     
3. Use the Review tab to see a summary of the proposal before certifying and submitting. (See Submitting an Open Market Proposal)
   • After submission, the solicitation card displays the time, date, and additional details. Assets are locked upon submission. (See Navigating Open Market Solicitations).
   • Submissions can be retracted for edits up until the deadline. (See Retracting a Submission).

Responding to Orders & Market Research

My Company provides access to Contract Management functions, award documents, Points of Contact, and notification settings for each contract loaded in Symphony (see Figure 3). (See Contract Holder Tasks & Performance).

Figure 3. Contract Management Activities.

Contract Holders have a personalized view of the Symphony dashboard upon signing in (see Figure 4). Use Symphony to monitor the following activities. 

• Released orders and solicitations 
• Deadlines for questions and proposals 
• Amendments 
• Awards 

Figure 4. The Order interface with filtered content categories highlighted.

• Orders are available from a dynamic table that can be sorted by selecting a column header.
• Filter by search term, status, or type of order. 
• Click the tracking number to see more details about a specific order. (See Working with Symphony for Contract Performance).

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