Symphony supports the following contract vehicles GSA = ALLIANT 3 ASTRO OASIS OASIS PLUS POLARIS DHA = HEC MQS-NG OMNIBUS (Legacy) MQS |
Follow these instructions or watch the video at the end of the page to successfully perform Administration tasks in Symphony.
1. Go to the Administration Link
Only a registered Symphony Administrator has the Administration link (see Figure 1). (See Gaining Administrator Access)
- Administrators can only activate additional users after they register.
- All users must self register. Symphony does not support adding accounts on another's behalf.
- Administrators can limit those who have access, or provide access and remove access after specific tasks are completed.
Figure 1. Administration Link and screen.
2. Update User Status
Administrators can only manage users registered for the same company at the right Symphony website for the contract vehicle.
- Click on the user whose access is being activated or disabled.
(See Frequently Asked Questions for troubleshooting tips). - Change the user's status (see Figure 2).
- Save the changes.
Figure 2. Activate accounts to allow sign-in
Status options
Active | Users can sign into Symphony and perform the tasks for their group permissions. There are no restricted viewing roles in Symphony once a user has an active status. |
Delete | The user no longer needs access to Symphony and they should not appear in the Administration link. |
Initial | The user has registered and needs approval to sign in. The user will receive an inactive account message (see Inactive Accounts). |
Pending | The user is not authorized to sign in. The user will receive an inactive account message. |
Suspended | The user has a locked account from inactivity. |
3. Update Group Membership
Administrators can add or remove additional group permissions from all registered users within their company using the Administration link (see Figure 3).
A user’s status must be active for permissions to apply.
Figure 3. Group Membership Options
Group memberships and related role permissions
Administrator | The registered company's SAM POC(s) are automatically assigned to this role.
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Contract/Program Manager | These users can submit proposals on behalf of the organization for their awarded contract vehicle.
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Staff | These users can view Task Order Requests and edit proposal data on behalf of their organization.
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Open Market Proposal Manager | These users can submit a proposal on behalf of the organization during open solicitations.
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4. Proposal Manager Assignment
The Open Market Proposal Manager role can be assigned to the user(s) responsible for the following actions:
- Submit a proposal on behalf of the organization during open solicitations.
The Open Market Proposal Manager verifies that the uploaded information is accurate. - Receive and Respond to clarification requests.
The Contract Manager and Program Manager positions during an open Solicitation and evaluation period are not assigned in Administration (see Managing the Proposal Contacts).
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An Authorized Negotiator role is not part of Symphony. |
Click here to watch the video on YouTube.
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